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Four Seasons Home Care Receives 2021 Best of Home Care® Leader in Excellence Award

 

Hendersonville, NC – Four Seasons Home Care announced that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Four Seasons Home Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Four Seasons Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Four Seasons Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Four Seasons Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Four Seasons Home Care management team set goals to reach the highest level of excellence possible.

“This is the third consecutive year that we have been awarded the Leader in Excellence award.  It is a clear reflection of the dedication we have to hiring and training the best caregivers to provide compassionate, quality care to our clients. We are proud to be that only Home Care agency in WNC to have achieved this honor,” says Mary Jo Powers, Director of Four Seasons Home Care.

“Our Commitment to Co-Creating the best Care experience has been a top priority for 41 years and will always be a priority now and into the future. This award recognizing our home care team for excellence in care and employment is a visible way to demonstrate our commitment to excellence. We are thankful that our community trusts us and are honored to continue providing care to all in need,” says Dr. Millicent Burke-Sinclair, Four Seasons President and CEO.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Four Seasons Home Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Four Seasons Home Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”

To find out more about Four Seasons Home Care’s commitment to excellence, please visit FourSeasonsCFL.org or call (828) 696.0946.

 

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About Four Seasons:

Founded in 1979, Four Seasons currently serves 13 counties across western North Carolina, providing the most trusted care to our communities through the following service lines: Care Navigation, Home Care, Palliative Care, Hospice Care, Grief Services and Clinical Research & Innovation. Four Seasons is a national leader in high quality, person-centered care. Four Seasons is committed to providing an exceptional end-of-life care experience, proven by our consistent rank in the top 10% of service providers in the country for family satisfaction. Our dedication to innovation is also shown by being one in a handful of palliative and hospice organizations nationwide that contribute to clinical research studies and trials. To learn more, please visit www.FourSeasonsCFL.org or call 866.466.9734.

 

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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